Domestic Shipping:

• Standard Shipping: 5-7 Business Days | $9
• Expedited Shipping: 2-3 Business Days | $14

International Shipping:

• Standard Shipping: 7-14 Business Days | $30
• Expedited Shipping: 6-10 Business Days | $70

Note: Estimated delivery times may vary during peak shipping seasons or due to unforeseen circumstances.

• Standard Processing: Orders are processed and shipped within 3 business days after payment confirmation.
• Expedited Processing: Orders are processed and shipped within 36 hours after payment confirmation.

Processing times may vary during peak seasons or due to unforeseen circumstances.

Yes! Once your order has been shipped, you'll receive a shipping confirmation email with tracking details. Use the tracking number provided to monitor your delivery status.

While we aim for timely delivery, delays or losses beyond our control can happen. If your shipment is delayed or lost, please contact us, and we'll assist you in tracking your order.

If you need to change your shipping address, contact our customer service team as soon as possible. We will try to accommodate your request, though it may delay your shipment.

To be eligible for a return, ensure that:

• The item is in its original condition, unworn, and with all tags attached.
• The return request is initiated within 7 days of receiving your order.
• The item is not part of our non-returnable items list (see below).

Customized or personalized hats.

Hats that have been worn, damaged, or altered.

Items bought during clearance or final sale events.

1. Contact our customer service at orders@doodleverseclothing.com within 7 days of receiving your order.
2. Provide your order number and reason for return.
3. Our team will give you instructions for returning the item using our prepaid shipping label.

Note: The prepaid shipping label is only for eligible returns within the return period.

After we receive and inspect your return, we’ll process your refund within 5 business days. Refunds are issued to the original payment method used for the purchase.

To exchange an item for a different size, color, or style, follow the return process and inform our customer service team that you want an exchange.

Contact us immediately at orders@doodleverseclothing.com if your item is damaged or defective. We’ll work with you to resolve the issue promptly through a replacement, exchange, or refund.

Check the Care Label: Follow specific washing instructions on the care label.

Machine Wash: If allowed, use a gentle cycle with cold water and mild detergent.

Hand Wash: Use mild detergent and cold water. Gently scrub without twisting or wringing the fabric.

Air Dry: Lay flat on a clean, dry towel. Avoid hanging to prevent stretching or distortion.

Reshape: While damp, reshape the hat to maintain its original form. Avoid heat or direct sunlight to prevent fading or damage.

Prompt Treatment: Blot stains with a clean cloth or sponge using cold water and mild detergent.

Tough Stains: Use a gentle stain remover specific to the fabric type. Test in a small, hidden area first.

Cool, Dry Place: Store away from direct sunlight to prevent fading and discoloration.

Avoid Tight Spaces: Use a hat box or hang on a hook or hat rack to maintain shape.

Brush: Use a soft-bristled brush or lint roller to remove dust, lint, and pet hair.

Gentle Motion: Brush in a downward motion to avoid damaging fabrics or embellishments.

Avoid Folding: Do not fold or crush for extended periods. This can cause creases.

Travel: Use a hat box or protective hat carrier to maintain shape during travel.

Hand Wash: Use cold water and a gentle wool detergent. Avoid wringing or squeezing.

Air Dry: Gently press out water and dry flat to avoid damaging fibers.

For heavily soiled or stained hats, professional cleaning is recommended, especially for delicate fabrics.