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Shipping Policy

We strive to provide excellent service not only in the products we offer but also in our shipping and delivery process. Please read our shipping policy carefully to understand how we handle orders, shipping rates, delivery times, and other related matters.

Domestic Shipping Rates and Estimated Delivery Time:

Shipping Method

Estimated Delivery Time

Rate

Standard Shipping 

5-7 Business Days

$9

Expedited Shipping

2-3 Business Days

$14


International Shipping Rates and Estimated Delivery Time:

Shipping Method

Estimated Delivery Time

Rate

Standard Shipping 

7-14 Business Days

$30

Expedited Shipping

6-10 Business Days

$70


Please note that these are estimated delivery times and actual delivery may take longer, especially during peak shipping seasons or unforeseen circumstances.

Processing Time

Our team strives to process and ship orders promptly to ensure timely delivery to our customers. Please note the following processing timeframes for orders:

  • Standard Processing: Orders are typically processed and shipped within [3]business days after payment confirmation.
  • Expedited Processing: For expedited orders, our team prioritizes processing to ensure swift shipment. Expedited orders are usually processed and shipped within [36] hours after payment confirmation.

Please keep in mind that processing times may vary during peak seasons or due to unforeseen circumstances. We appreciate your patience and understanding.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery.

Delayed or Lost Shipments

While we make every effort to ensure timely delivery of your order, we cannot be held responsible for delays or lost shipments caused by the carrier or other factors beyond our control. If you believe your shipment is delayed or lost, please contact us and we will assist you in tracking down your order.

Change of Address:

If you need to change the shipping address for an order that has already been placed, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that address changes may delay the shipment of your order.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us via email atsupport@doodleverseclothing.com.

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Shipping & Delivery

Domestic Shipping Rates and Estimated Delivery Time:

Shipping Method

Estimated Delivery Time

Rate

Standard Shipping 

5-7 Business Days

$9

Expedited Shipping

2-3 Business Days

$14

International Shipping Rates and Estimated Delivery Time:

Shipping Method

Estimated Delivery Time

Rate

Standard Shipping 

7-14 Business Days

$30

Expedited Shipping

6-10 Business Days

$70

Please note that these are estimated delivery times and actual delivery may take longer, especially during peak shipping seasons or unforeseen circumstances.

Processing Time

Our team strives to process and ship orders promptly to ensure timely delivery to our customers. Please note the following processing timeframes for orders:

  • Standard Processing: Orders are typically processed and shipped within [3] business days after payment confirmation.
  • Expedited Processing: For expedited orders, our team prioritizes processing to ensure swift shipment. Expedited orders are usually processed and shipped within  [36]  hours after payment confirmation.

Returns & Exchanges

Eligibility Criteria for Returns

To be eligible for a return, please ensure that:

  • The item is in its original condition, unworn, and with all tags attached.
  • The return request is initiated within 7 days of receiving your order.
  • The item is not part of our non-returnable items list (see below for details).

Non-Returnable Items

The following items are not eligible for return:

  • Hats that have been customized or personalized.
  • Hats that have been worn, damaged, or altered from their original condition.
  • Items purchased during clearance or final sale events.

Return Shipping

We offer free returns on eligible items within the specified return period. Simply follow these steps to initiate a return:

  1. Contact our customer service team at orders@doodleverseclothing.com within 7 days of receiving your order to request a return authorization.
  2. Provide your order number and the reason for the return.
  3. Our customer service team will provide you with instructions on how to return the item using our prepaid shipping label.

Exchanges

If you would like to exchange your item for a different size, color, or style, please follow the return process outlined above and let out customer service team know you would like to make an exchange.